Shipping Policy

At RAYA, we are committed to delivering your Home & Kitchen essentials with speed and care. Our logistics network ensures that your products reach you in perfect condition, no matter where you are in Pakistan.

Shipping Charges

  • Complimentary Shipping: To provide the best value to our customers, we offer 100% Free Shipping on all orders nationwide. There are no hidden charges or weight-based fees.

Estimated Delivery Time

  • Local Deliveries (Within City): Orders placed from within our hub city are prioritized and typically delivered within 1 to 2 business days.

  • Nationwide Deliveries (Other Cities): For all other cities across Pakistan, the estimated delivery time is 4 to 5 business days.

  • Please note: Delivery times may be slightly delayed during public holidays, extreme weather, or mega-sale events.

Order Tracking & Fulfillment

  • Once your order is dispatched, you will receive a confirmation via SMS/Email containing your Tracking Number.

  • We partner with Pakistan’s leading courier services to ensure your parcel is handled with the utmost care.

OUR MISSION

Welcome to our perfume company, where we offer a wide range of fragrances to cater to your unique tastes and preferences. Since our establishment in January 2020, we have been committed to providing our customers with the best quality products that are both luxurious and affordable.

OUR STORY

Our company prides itself on our extensive collection of fragrances, which includes popular scents such as oud, Bakhoor, Attar, and Luban. We believe that scent is an essential part of one’s personality, and we aim to help you find the perfect fragrance that complements your style and individuality.

OUR APPROACH

Our perfumes are carefully crafted using the highest quality ingredients, ensuring that each fragrance is long-lasting and provides a pleasant experience for the wearer. We understand that scent is a personal choice, which is why we offer a variety of options to suit different preferences—from subtle and delicate scents to bold and intense fragrances, we have something for everyone. Passionate about providing exceptional customer service, our dedicated team is always ready to assist you with any questions or concerns, striving to make your shopping experience as seamless as possible. We take pride in ensuring that every customer is satisfied with their purchase.

OUR PHILOSOPHY

We believe that our products should not only smell great but also look great, which is why we have designed our packaging to reflect the luxuriousness of our fragrances. Our perfume bottles are not just containers; they are works of art that can enhance any vanity. Committed to ethical and sustainable practices, we ensure that all our products are cruelty-free and environmentally friendly. We hope you enjoy exploring our collection of perfumes and finding the perfect scent that represents you. Thank you for choosing our company.

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